Return Policy: All Sales Final. Return of damaged goods will be accepted at time of
delivery with 20% restocking fee.
All orders take 24 - 72 hours before they are received and processed by our system, and are shipped immediately according to the shipping schedule. There will be a delay in your order if you choose the incorrect shipping. If you require a Rush Order or Special Order.. Please contact us directly at 702-417-2558
Saturday is not a delivery day for HFO. FedEx does not deliver to rural locations on Saturday and charges an additional fee. HFO delivery rates are for deliverys on Mon-Fri. If you need a Saturday delivery please contact us. If you want to place a rush order, please contact us by phone for availability. Upgrade any 2 Day Air frozen food package to overnight with the purchase of our new kama‘aina discount"ship upgrade" feature ($10 per package upgraded)
FedEx Home Delivery® - Used For Normal Ground Delivery Via FedEx Trucks. Up to 7 Days Based on Zip Code Sent To..
FedEx 2 Day® - Used for all Frozen Food Orders 2 Days To Your Door Once Shipped (FedEx Overnight® Recommended for Manapua, Baked Products and During High Temperatures)
FedEx First Overnight®
FedEx Priority Overnight®
FedEx Standard Overnight®
FedEx® Express Saver - Delivery 3 Days