Shipping

We ship our Frozen Foods by FedEx 2 Day Air or Overnight from our facility in Las Vegas,  NV.  All of our Hawaiian Frozen Foods are shipped to us from our Hawaii facilities by air freight.  This lowers the overall carbon footprint and shortens the trip to your door by over 2500 miles! Since there is No Overnight FedEx Shipping from Hawaii to the lower 48 states, our Overnight shipping from Las Vegas,  NV  is actually Overnight and you can save money by selecting 2 Day Air Shipping for most items.

Our shipping calculator is directly linked to FedEx and you receive a shipping cost that includes the substantial discount we receive as a volume shipper. Frozen Foods can be shipped by 2 Day Air to most locations. If it is very hot where you live, and you are ordering Manapua please consider overnight shipping.

2 Day Air Shipping may cause the product to arrive partially thawed. This is NOT a problem! Our "Once Frozen Food Products"  Simply put them in your freezer! There will be no percieved quality or taste difference should they partially thaw in transit.

We are confident that we utilize the best and most environmentally friendly packaging technology in the industry. Your Frozen Food is packaged in a Cardboard Box, Insulated Styro Liner, Foil Thermal Barrier & Poly Liner. We use pillow Phase Change Modules (gel packs) around your food to keep it cold. The Phase Change Modules are frozen to -20F. This replaces & eliminates the "carbon footprint" of dry ice (frozen carbon dioxide) from your shipment.

All orders take 24 hours before they are received and processed by our system, and are shipped immediately according to the shipping schedule.  If there is a delay in your order you will be contacted via email or phone.  If you require special processing or delivery arrangements please contact us directly at 1-800-819-5824.

Mahalo Nui Loa